SMARTABASE PRIVACY POLICY

We recognize that our customers and users who use the Internet sites at the domain https://my.smartabase.com or any other site operated by Us (collectively or individually) value their privacy and require a high level of protection regarding the ownership and the safety of the information on their “Site”. This Privacy Notice information is regarding the use and disclosure of User’s Data collected on any “Website” or “Site”. We provide this Privacy Policy to help you make an informed decision about whether to use or continue using Our Sites.

This Privacy Policy is incorporated into and is subject to the Our Terms of Service (Terms). Your use of Our sites and any personal information you provide on Our sites remains subject to the terms of this Privacy Policy and Our Terms of Service.

1.0 Definitions

1.1 “Access”

Means to enable Users to store data in, manage, report and/or analyse data or otherwise approach or make use of a Site.

1.2 “Administrator”

means a User that you can nominate to permit new Users to Access your Site, set up access and sharing capabilities between Users and set up the Hierarchical structure of Users within your organisation.

1.3 “Data”

Means any Templates, Data, personal data or information inputted by you or Us into your Software Site.

1.4 “Data Protection Laws”

Means the applicable legislation that governs the protection of personal data and the individual’s right to privacy with respect to the processing of personal data.

1.5 “Data Controller”

Means a person who determines the purposes for which, and the manner in which, Data and personal information is to be processed or transferred. This may be an individual or an organisation and the processing may be carried out jointly or in common with other persons.

1.6 “Data Processor”

Means any person who obtains, records or holds the Data or carries out any operation or set of operations on Data on behalf of the Data Controller.

1.7 “License Fee”

Means the annual licence fee (excluding any applicable taxes and duties) payable by you in accordance with our Pricing Schedule (which may change from time to time), and/or in accordance with any written quotes provided by Us and accepted by You.

1.8 “Our”, “We”, “Us”

Means Fusion Sport and all its affiliated entities.

1.9 “Project”

Means the development of a private Site by Us on your behalf, together with the Services to be performed by Us.

1.10 “Services”

Means access to the on-line help manual, the 24/7 fault line, and any additional services requested and accepted by you for an additional cost.

1.11 “Software”

Means your version of all Fusion Sport-owned and operated products including, but not limited to, the web apps and mobile apps that may be associated with each product (as may be changed or updated from time to time by us).

1.12 “Site”

means the unique implementation that is developed for each Project which is available via the Internet on the world wide web at an address such as https://my.smartabase.com/Name (project name), https://my.smartabase.co.uk/Name (project name), or a custom installed site which shall be password protected.

1.13 Templates”

Means the structure of the Data that is going to be recorded in your Site. For example, specific fitness tests, questionnaires and training logs.

1.14 “User”

Means a customer who has been granted a non-transferable licence by the Us to facilitate Access to a Site for a period of twelve (12) months.

1.15 “You”

Means you and includes your employees, consultants, representatives, athletes, coaches and sports professionals.

2.0 Your Use of the Software/Site

We provide online and offline Software and Services that allows our customers to develop their own implementation of the Software, or use existing implementation’s, to capture, store, analyse, share and understand the Templates and Data that is important to them, for which they have cleared all applicable copyright information, while adhering to all applicable Data Protection Laws.

Once a specific Project has been completed, it is available at a unique Site, and can be accessed on-line using the preferred Web browser (Firefox and Chrome Browsers), or off-line via an installation, by any User who has paid all applicable Licence Fees. Users Personal Data is entered and then stored and retrieved via the Site, using the Amazon S3 Servers in your region, or a region agreed with You.

Each User who requires Access to a specific Site must request a Licence, receive clearance by the business, organisation or sport who requested the project and/or developed the Site, and then pay the Licence Fees. A unique login and password is provided for each User. The User can only access the information on the Site that they have clearance to, and they can only access other Users’ Data that they have been given permission to access.

2.1 Fusion Sport is a Registered Data Controller with the Information Commission in the United Kingdom. We act as a Data Processor when we handle data for your team, and we act as a Data Controller when we handle personal data not related to an organisation. We are registered under the UK Data Protection Act, registration number ZA286179.

3.0 You Own Your Data

We store Data that is entered by the Users, or automatically imported at a User’s instruction. The Data entered, or imported on instruction, by the Users remains the property of the User and We will not use nor make available for use any of this information without the written permission of the Users.

4.0 Accessing Your Data

The data entered, or imported on instruction, by the Users is stored securely in a database and is only accessible to the approved Users within the Organisation.

4.1 Administration: An Administrator of the Project can be selected to have full control over who is given Access to be a User and who has Access to other Users Data and information on the Site.

4.2 Individual Access: Users within each implementation can set up unique personal profiles on some implementations and can choose to share their information and Data with other Users of that Site. Some Site’s Users can search for other users, share and receive information, and communicate with other athletes or coaches via the internal messaging system, post comments about specific events, and provide feedback about the information they are given access to. To ensure each User within a Site can find other Users, We request and displays some personal information to other Users. Some Users can change their personal profile information at any time and control what information other users have access to.

4.3 Data Export: You can export your data out of the software at any time from your Site. Additionally, on request, We can provide a nominated person or Administrator in your organisation with a full export of the data that you or other Users of your Site have entered.

5.0 Cookies, Information Collection and Use By Us

5.1 To use the Software you must enable cookies in order to access most of the functions on the site. We also use cookies to store visitors’ preferences and to record session information. Check the Help menu of your browser to learn how to change your cookie preferences.

5.2 We have access to and may use aggregate information such as number of associated Users, number of transactions and billing information for the purpose of billing and monitoring server and software performance as well as for other internal purposes.

5.3 We collect User submitted information such as username, name, and email address, to authenticate Users and to send notifications to those Users relating to Our service.

5.4 We also log information including IP address, account information, aggregate User data, and browser type, from Users to the site. This data is used to manage the website, track usage and improve Our services. User IP addresses are recorded for security and monitoring purposes.

5.5 Email addresses may be used for the purposes of informing Users regarding changes in Data and to send notifications related to the Site and/or Service.

5.6 We send billing information, product information, service updates and Site information in line with the provision of the Services to some Users via email. Users can also select to use the Site’s capabilities to have instant alerts and messages sent directly to their cell phone.

5.7 In future public versions of the Software, email addresses may be used for the purposes of inviting new friends to join Sites.

5.8 We can access non-identifying and aggregated usage information and transaction volumes in order to better understand how our customers are using the Site so we can improve the system’s design.

6.0 Invitations and Other Sites

6.1 On future public implementations of the Software, users will be able to invite friends to join the service by sending invitation emails via our automated invitation system. Their information is not used by Us unless they choose to become a User.

6.2 Our sites may contains links to other sites outside of the Our Website/Sites. We are not responsible for the privacy policies and/or practices on other sites. When linking to another site the user should read the privacy policy stated on that site. Our Privacy Policy only governs information collected on Our Sites.

7.0 Correcting, Updating or Removing Information

Our users may modify their personal information by logging into their account and editing their account and any profile data they have access to. They can also send a message support@fusionsport.com requesting that their information is changed/updated, or to their system Administrator.

8.0 Sharing and Disclosure of Information We Collect

Except as otherwise described in this Privacy Policy, We will not disclose personal information to any third party unless we are required to by Law, or have been authorised to as part of a signed contract with You.

9.0 Special Note to International Users

9.1 Amazon Storage: Our Sites are intended for Users worldwide. We store Your Data using the Amazon S3 and EC2 services in Australia, the U.S, EU, UK or another specific region by mutual agreement. If you are a User accessing Our Site from the European Union, Asia, or, any region with laws or regulations governing personal data collection, use, and disclosure, please be advised that through your continued use of the Websites/Sites you may be choosing to store your Data outside of your specific country and that you consent to that transfer.

9.2 Safe Harbour Certified Storage: Amazon.com is a participant in the Safe Harbor program developed by the U.S. Department of Commerce and the European Union. Amazon have certified that they adhere to the Safe Harbor Privacy Principles agreed upon by the U.S. and the E.U. For more information about the Safe Harbor and to view Amazon’s certification, visit the U.S. Department of Commerce’s Safe Harbor Web site. If you would like to contact Amazon.com directly about the Safe Harbor program, please send an e-mail to safeharbor@amazon.com

10.0 Data Protection

10.1 We warrant and undertake that in so far as applicable to the purposes and subject-matter of the Terms and Services to:

10.1.1ensure that We Process your Data only to the extent reasonably necessary and for the purposes of providing the Services and in accordance with these Terms;
10.1.2take reasonable steps to ensure the reliability of the employees, agents and consultants in relation to the handling of Data;
10.1.3take Appropriate Technical and Organizational Measures to protect the Data against accidental loss, destruction or damage, theft, use and/or disclosure;
10.1.4not cause or permit such Data to be transferred to or be accessible by any third party (other than employees, agents and consultants appointed and acting in accordance with this clause) without you prior written consent (which may be given or withheld in its absolute discretion).

10.2 We agree and warrant to:

10.2.1Use the Data for the specific purposes for which it was collected.
10.2.2Not disclose Data to other parties without the consent of the individual whom it is about, unless authorized by the Data Controller, and/or there is legislation or other overriding legitimate reason to share the information (for example, the prevention or detection of crime).
10.2.3Provide Users with the right to access the information held about them, subject to certain exceptions (for example, information deemed as classified by the Data Controller).
10.2.4Keep Personal Data for no longer than is necessary.
10.2.5Not transmit Personal information outside the European Economic Area unless the individual whom it is about has consented or adequate protection is in place, for example by the use of a prescribed form of contract to govern the transmission of the data.
10.2.6Provide Users with the right to make changes to wrong information as outlined in 7.0 above.

10.3 We agree and warrant that each User has the right to:

10.3.1 Require that data is NOT used in a way which causes damage or distress.
10.3.2 Require that their data is NOT used for direct marketing.

11.0 Acquisition or Merger

In the event that Fusion Sport is acquired by or merged with a third party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from our Users as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your personal information is treated, transferred, or used. In the aforementioned circumstances, we will treat your Data according to our Data Protection and Privacy Policies. In the unlikely event that bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors occurs, we will notify you so that you can request what happens to your Data.

12.0 Destruction and Deletion of Data

Refer to Standard Terms of Service.

13.0 Privacy Policy Updates

13.1 We reserve the right to change this Privacy Policy at any time and any amended policy will be posted on this website.

13.2 All use of software available on this website is subject to Our Terms of Service. In the event of a conflict or disagreement between this Privacy Policy and the Terms of Service, the Terms of Service will prevail.

For any question or concerns, please contact our Data Protection Officer directly.

Our Data Protection Officer

Ayla Von Blanckensee
76 Neon Street, Sumner Park,
Brisbane QLD 4074
Australia

privacy@fusionsport.com

Our European Office

Regus 6th Floor,
City Gate East Toll house Hill,
Nottingham NG1 5FW
United Kingdom